Privacy Policy
Effective August 18, 2026 · Applies to the Recalo app and recaloapp.com
Recalo is made by Fishteen LLC ("Fishteen," "we"), a small family-owned company in California. The short version: your library is yours. We collect only what we need to run Recalo, we never sell your data, and we show no ads.
Information we collect
- Account information. Your email address and, if you sign in with Apple or Google, the name and identifier those services share with us.
- Your content. The things you save and create in Recalo — links, text, notes, images and files you upload, voice recordings you make for dictation, the items Recalo creates from them, and the activity you log (for example, marking a recipe as made).
- Device and usage data. Device identifiers used to keep your devices in sync, push-notification tokens if you enable notifications, and standard server logs (IP address, timestamps, requested endpoints) kept for security and reliability.
- Crash and error reports. If the app crashes or hits an error, we collect a report to help us fix it: device type, OS version, app version, a stack trace, a short trail of the app activity leading up to the problem, and — if you were looking at a saved item — that item's type and ID, never its contents. Reports are tagged with your account ID and with a per-installation device identifier, so we can tell one person hitting the same crash repeatedly from many people hitting it once. These reports are processed by Sentry. We have turned off IP-address storage in Sentry, and we do not use its session-replay feature — your screen is never recorded.
- Purchase information. If you subscribe to Recalo Pro, we receive your subscription status and purchase history. Payments are handled by the App Store — we never receive your payment-card details.
How we use your information
- To provide Recalo: storing and syncing your library, organizing what you save, search, and notifications you ask for.
- To process your content with AI: when you save or create something, relevant content is sent to our AI service providers (for example, for language understanding and voice transcription) solely to provide the feature you invoked. Our providers are bound by agreements that prohibit using your content to train their models.
- To enrich what you save: titles, links, or place names may be looked up against third-party catalogs (such as movie, book, or place databases) to fill in details like covers, hours, and ratings. Saved web links may be fetched on our behalf to extract their content.
- To operate responsibly: security, abuse prevention, debugging, and legal compliance.
We do not sell or rent your personal information, and we do not share it with advertisers or data brokers. There is no advertising in Recalo.
Where your data lives
Recalo runs on Google Cloud infrastructure in the United States. Your data is isolated per account, encrypted in transit and at rest, and protected by database-level access controls.
Sharing with third parties
We share data only with the service providers needed to run Recalo — cloud hosting, AI processing, voice transcription, content enrichment, push notification delivery, crash and error diagnostics, and subscription management — and only the minimum each needs. In-app purchases are processed by Apple; subscription status is managed on our behalf by RevenueCat, which receives a pseudonymous app user ID and your purchase and entitlement data. Crash and error reports are processed by Sentry, which receives the diagnostic data described above. Each provider is bound by its own privacy and security obligations. The only other time we'd share anything is if a court order or other legal process forces us to — and then only the specific information legally demanded.
Cookies and local storage
We keep this simple: no tracking cookies, no advertising cookies, no cross-site tracking. When you're signed in, we use an essential session cookie (in the app) and secure on-device storage to keep you logged in, and we save a few preferences locally on your device — things like your recent searches and your light/dark theme choice. On this website we measure traffic with Cloudflare Web Analytics, which is privacy-first and sets no cookies and builds no visitor profiles. Because we rely only on essential storage and cookieless analytics, we don't need — and don't show — a cookie consent banner. We do not sell or share your personal information.
Retention and deletion
Your content is kept until you delete it or your account. You can delete individual items in the app. To delete your account and all associated data, use the account settings in the app or email hello@recaloapp.com — we'll complete deletion within 30 days.
Your rights
You can request a copy of your data, correction, or deletion at any time by contacting us. California residents have rights under the CCPA, and EU/UK residents under the GDPR; we honor these requests regardless of where you live.
Children
Recalo is not directed to children under 13 and we do not knowingly collect personal information from them.
Changes
We may update this policy as Recalo evolves. The effective date above reflects the latest version; material changes will be announced in the app.
Contact
Email hello@recaloapp.com or see the contact page. Recalo is made by Fishteen LLC.